Requesting a New Permission
The same steps apply when requesting new permission for a user as to when adding a new user. However, the type of information needed in your request is different. For permission changes, the following information is needed:
- Name and user ID of the user
- A description of the specific permission or the functionality to be added (for example, the name of a report)
- The application(s) you would like to grant the user access to
- The signature of the person with the authority to request the change
When sending your request via email, the subject line should read “Add User Permission”. No matter the request method, allow for up to 24-48 hours after delivery for a Comdata associate to respond.