Locate and use the provider-specific instructions below to complete your setup process. If your provider is not listed, there are no specific instructions, or the provider is not set up in our system at this time. If you need assistance please send an email to telematicsupport@comdata.com.

  • Step 1. Inform us that you are interested in Enhanced Authorization Controls.

  • Step 2. Submit a Data Waiver Form

  • Step 3. Gather Vehicle Information. If you are a new customer, you will need to provide a list of vehicles and the tank capacity for each to telematicsupport@comdata.com. If you are an existing customer, follow the directions below to Provide Tank Capacity.

Provide Tank Capacity

Within your Account Management website, go to ReportQ to run a Vehicle Listing report.

  1. Remove all columns except for the Customer ID, Vehicle Number, and VIN.
  2. Add a Tank Capacity column.
  3. Enter the tank capacity for each unit. You can obtain this information from your maintenance shop or Asset department.