When you need to order Mastercards, you can enroll cardholders into Alerts and Notifications at the same time. This process is beneficial for enrolling new employees.

1. Log in to ICD and select Manage > New Card Order.

2. Select an account code and customer ID to order a MasterCard. If you have only one account code and customer ID, these fields will automatically be filled in.

3. The page refreshes to display the Card Action drop-down. Select New Card.

4. The page refreshes to display a Purchasing Profile drop-down and Punch Card Options radio buttons. Select the card’s purchasing profile and the Punch Card radio button.

Note: Ordering ghost cards in New Card Order is currently unavailable.

5. After making your selections, click Continue. If needed, click Reset to clear your choices and start over.

6. The page refreshes to display additional fields needed to enter details on your card order. These fields will match the profile you selected. For example, if you select a vehicle card profile, you must complete fields to order a vehicle card. Complete each field as needed and click Continue at the bottom of the page. Required fields are denoted with a red asterisk.

Note: The information you enter here will be punched into the card and programmed into the magnetic stripe. While some information can be changed after ordering the card, the values entered in the First Name and Last Name fields will be embossed on the card.



Make a note of the following:
– To enroll the cardholder in Alerts and Notifications, you must order the card first and then enroll the cardholder by editing the card. See Enroll Cardholders with New Card Maintenance for more information.
– The First Name and Last Name fields will not accept numeric values (example: CARD1, VEHICLE1).


7. Complete the shipping address fields, then click Submit.

SHIPPING FIELDS (see table below for instructions for field definitions)


8. A Card Order Confirmation window opens, confirming the submission of your order. Review the details in the window to ensure the order was processed accurately. Click OK to exit.

Field Description
ATTN The person, department, entity, etc., responsible for receiving the card. Defaults to the name of the user logged into ICD
Shipping Address
  • Customer Address: The address on file for the selected customer ID.
  • Account Address: The address on file for the selected account code.
  • Card Address: Allows you to enter a custom address. Card Address contains a Recently Used Addresses drop-down that will save your five most recently entered card addresses. You can change and overwrite these addresses at any time.
Shipping Method Select a delivery method. Depending on your preferred delivery vendor, options include:

  • FedEx Two-day (2nd Air)
  • UPS 2nd Day
  • FedEx International Priority
  • UPS Ground
  • FedEx Priority Overnight
  • UPS Worldwide Expedited

Note: You must accept the associated card fees if you select an expedited shipping method (FedEx Priority Overnight or UPS Next Day Air). In addition, any next-day order must be placed by 10:45 AM Central Standard Time to meet next business day delivery. You cannot place expedited orders for P.O. Box addresses.