Helpful Hints:

  • The IVR will talk you through all the steps for your services.
  • The pound key is (#); the star key is (*).
  • Press (*) to return to the previous menu.
  • Press (9) to access the main menu.
  • Follow the prompts if you need to speak with a Customer Support Representative.
  • A fee may be charged for checking your balance at an ATM; however, you can go online at or log on to our mobile app, FleetAdvance/Mobile to check your balance free of charge.

For more information, please refer to the Cardholder Agreement. If you have any questions regarding the services outlined here, please call Cardholder Services at 1-800-741-6060.