You've received a Comdata fleet card that allows you to make purchases and gives you access to your personal funds (debit card or "ExpressCash" or "eCash"). You'll need to accept the fee schedule to use this card for your personal funds. The steps below will guide you through the consent and activation process. 1. Navigate to www.comdata.com/activate . This link can also be found on the sticker and the activation email. 2. Enter your employee ID and the card number , then click Submit . Note: If the card name is OnRoad-Comchek Mobil , the employee ID is your Driven account username. [video width="1920" height="1080" mp4="https://resourcecenter.comdata.com/wp-content/uploads/sites/4/2024/03/EnterIDandCardNo.mp4"][/video] 3. Review the fee schedule and click Yes for every radio button beside each item. Once all radio buttons are Yes, click Submit . [video width="1920" height="1080" mp4="https://resourcecenter.comdata.com/wp-content/uploads/sites/4/2024/03/Toggle-Yes-Click-Submit.mp4"][/video] Congratulations! You have completed the fee consent process, and your card is now activated. You may click the download button to save a copy of the fee consent page. [video width="1920" height="1080" mp4="https://resourcecenter.comdata.com/wp-content/uploads/sites/4/2024/03/download-and-open.mp4"][/video] Thank you for completing the activation process. We hope you enjoy all the benefits of your new Comdata or OnRoad ® fleet card. Call our 24/7 customer support at 1-866-288-9990 if you have questions.

No, the OnRoad ® Card runs like a credit card and requires no PIN at the point of sale, so cashback is not available. However, you can access cash at an ATM (Cirrus or Allpoint networks only) or any bank teller free of charge. Select Checking for Express Cash Funds. Select Savings for Cash on Card funds.

FAQs Archive - Page 2 of 21 - Comdata Resource Center

Q: Will drivers have access to CAT Scales and the Comdata Hotel Network with OnRoad?

Drivers can use the OnRoad ® Card for CAT Scale weighs, but not for Hotel Network transactions at this time. However, drivers can pay for hotel rooms using the Mastercard Signature Debit feature, meaning funds are pulled from the Cardholder Funds, and your Company is not billed.

Q: How will the OnRoad card help me?

There are many benefits to you for using OnRoad ® , such as: Zero transaction fees for MasterCard Signature Debit transactions. No need to carry cash, which is secure and a great option if you don’t have a bank account. Acceptance at millions of MasterCard locations nationwide, so there is no need to worry about transaction declines. Ability to use personal funds as you see fit, such as buying groceries, paying bills, even purchasing big ticket items like airline tickets and travel tours.

Q: How can I check my balance?

There are multiple ways to check your OnRoad ® Card’s balance: Register for an account on Cardholder Web (www.cardholder.comdata.com). Download the DRIVEN FOR COMDATA ® mobile app. Call the 1-800 number on the back of the card (this may incur a fee).

Q: What types of purchases can I make?

One of the major advantages of the Comdata OnRoad ® and Comchek cards is that you can make purchases anywhere Mastercard ® and Maestro ® cards are accepted (both in-store and online) in the U.S. Your card works much like the debit card that is connected to your bank account - you can only make purchases that are less than or equal to the available balance on your card. T he available balance on your card is always visible on the home screen of your mobile app .

Q: Download Connect Card Receipt

Log into iConnectData > Payment Center > Fund My Account and then Select Payment History. Your receipt for each transaction will be available to download. <img class="monday-block-12" contenteditable="true" data-monday-block-type="12" data-monday-block-content="{"url":"https://fleetcorllc.monday.com/protected_static/6668973/resources/1627016115/Access%20Download%20Receipt.gif","width":"1920","assetId":1627016115,"alignment":"left","direction":"ltr","aspectRatio":"1920x1080","widthPercentage":"2.1"}" data-monday-block-id="4ad0f0cc-7923-45e5-974b-1299acd1b158" />

Q: Where can I change my Connect Card funding?

Log into iConnectData > Payment Center > Fund My Account. On the Account page, you can toggle to turn Pay as You Go on or off so that you don't need to pre-fund your account each time you make a transaction.

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