To use a new email, you will need to delete your account and sign up again.

To change your phone number after you have logged in to the app, follow these steps: Navigate to the settings menu and select Change Phone . Enter your new mobile phone number in the designated field. A verification code will be sent via text message to the newly provided phone number.

To change your name, follow these steps: Click on the user's name. Enter the updated first and last names as required. Select Update Name to apply the changes.

The feature will not be available when the app is released, but in the future, cardholders will be able to receive notifications on the app.

This feature needs to be enabled on the account before the cardholder can access it. To use Voice Assist, follow these steps: Tap Voice Assist at the bottom of the screen. To ask a question, press and hold the microphone button.

To change the cards’ nickname, follow these steps. Tap Card Settings located at the bottom of the screen. Select Change Card Nickname , then enter your desired card nickname. Click Update Card Nickname to save your changes. A confirmation message will be displayed at the top of the screen.

To add your card to your wallet, follow these steps. Tap Already have a Comdata card? on the home screen. On the Add Card screen, enter the 10 digits or the full 16-digit card number. Note that the “camera” feature for automatically populating the card number is not compatible with proprietary cards only embossed with 10-digits. Choose Continue , enter a nickname for the cards, and select Add Card .

FAQs Archive - Page 2 of 23 - Comdata Resource Center

Q: Modify Login Preferences

What login preference would you like to change? To change any of the login preferences, users must toggle the corresponding button: Enable Biometrics login allows users to log in using their face or fingerprint rather than entering a password and verification code. Saving the username lets users bypass entering it on the login screen and only requires them to input their password. Remember this device enables users to enter their password and bypass the multi-factor authentication (MFA) code during the login process.

Q: Remove Card from Wallet

To remove the card from the wallet, follow these steps. Tap Card Settings at the bottom of the screen. Select Remove Card and confirm when prompted. A confirmation message will appear at the top of the screen.

Q: Error - Max number of login attempts reached. This account is now locked

You will need to wait 30 minutes and try again. If you do not know your password, use the forgot password link to reset your password.

Change Email Address

To use a new email, you will need to delete [...]

By Kristy Davis|2025-11-17T20:29:20+00:00November 17th, 2025|Comdata App Settings|Comments Off

Change Phone Number

To change your phone number after you have logged in [...]

By Kristy Davis|2025-11-17T19:58:45+00:00November 17th, 2025|Comdata App Settings|Comments Off

Modify Login Preferences

What login preference would you like to change? To change [...]

By Kristy Davis|2025-11-17T18:23:43+00:00November 17th, 2025|Comdata App Settings|Comments Off

Change Name

To change your name, follow these steps: Click on the [...]

By Kristy Davis|2025-11-17T18:08:27+00:00November 17th, 2025|Comdata App Settings|Comments Off

View Notifications

The feature will not be available when the app is [...]

By Kristy Davis|2025-11-17T18:03:13+00:00November 17th, 2025|Comdata App How Tos|Comments Off

Use Voice Assist

This feature needs to be enabled on the account before [...]

By Kristy Davis|2025-11-17T17:43:38+00:00November 17th, 2025|Comdata App How Tos|Comments Off

Change Card Nickname

To change the cards’ nickname, follow these steps. Tap Card Settings located [...]

By Kristy Davis|2025-11-17T17:32:56+00:00November 17th, 2025|Comdata App How Tos|Comments Off

Remove Card from Wallet

To remove the card from the wallet, follow these steps. [...]

By Kristy Davis|2025-11-17T17:40:12+00:00November 17th, 2025|Comdata App How Tos|Comments Off

Add Card to Wallet

To add your card to your wallet, follow these steps. [...]

By Kristy Davis|2025-11-17T17:04:52+00:00November 17th, 2025|Comdata App How Tos|Comments Off

Error – Max number of login attempts reached. This account is now locked

You will need to wait 30 minutes and try again. [...]

By Kristy Davis|2025-11-17T16:23:26+00:00November 17th, 2025|Comdata App Troubleshooting|Comments Off