Tap the wallet icon. If you have multiple cards linked, swipe right or left to find the card you want to review. Select the desired card to refresh its information. The express cash balance will be displayed in the upper left corner.

Select the magnifying glass icon located in the lower right corner of the map view. Enter the destination's city, street, or zip code in the search bar at the top, then click Search . We’ll show you results that closely match your search criteria. Select a location either from the map or the nearby list found at the bottom of your screen. The station’s address, current fuel price, and available amenities will then be shown.

FAQs Archive - Comdata Resource Center

Q: Where can I use the OnRoad Card?

Use your OnRoad ® Card anywhere MasterCard Signature Debit is accepted in the U.S., just look for the MasterCard logo at checkout. In addition, the OnRoad ® Card is accepted on the Comdata Proprietary network, meaning you can conduct company purchases, such as fuel and maintenance, while still managing your personal funds. Furthermore, when you first receive your card, you must set up a PIN that will allow you to access your funds from any ATM in the Cirrus or Allpoint network.

Q: Find additional information about a location

Yes. On the Map View screen, tap on a pin to display a pop-up at the bottom of the screen with information about that location. Close the location details before tapping another pin, and the information will update to reflect the new selection. To close the station information, select the 'X' icon.

Q: Find locations that meet my needs

At the top of the screen, you'll see five groups you can use to filter your search: merchant, fuel, brand, amenities, and maintenance. Choose a category , then select the options you want to use for filtering. Click Apply Filters . The mobile app will save those selections as your preferences and only display locations that match those criteria. Merchant Types: Including truck stops, gas stations, convenience stores, lumper, and vehicle maintenance. These filters help users find specific types of sites. Fuel types: including diesel, DEF, gas, CNG, and LNG. CNG and LNG are not currently available. One type must be selected for each category, but users can switch types. Brands include more options and brand logos. Users will also see the store logo when searching for locations on the map. If a station is not branded, the pin will not display a logo. Amenities include options such as parking, restaurants, and restrooms. Maintenance: Includes filters for truck wash and truck repair.

Q: Are the fuel prices displayed in the mobile app accurate?

Fuel prices shown in the app are based on data we receive from our partners. If the data is older than 24 hours, we hide the price for that location to make sure you’re not seeing outdated information.

Q: Get app to show current location

To display your location on the map, you must enable Location Services on your device and then give location permission to the Comdata app from your phone's Settings menu. Depending on your phone type, Location Services may be a main menu item under Settings, a sub-menu item under Privacy or Security, or managed independently as a permission under the Apps section. Once you locate the appropriate menu, you can enable Location Services for the Comdata app and then restart it.

Q: Remove filter criteria to view all locations

For Merchant and Fuel Types, one option must be selected, but you can switch between merchant and fuel types. To reset the filters within an individual category (Brands, Amenities, or Maintenance), select the corresponding button to clear the desired filter. To remove all selected filters, choose the Clear Filter option. To reset the filters for brands, amenities, and maintenance, select Reset Filters within the map view.

Q: Delete Online Account

To delete your account in the mobile app and sign up again, follow these steps: In Settings, choose the option to delete a user. On the confirmation page, select the option to send a code. A verification code is sent to the user for entry. Users will need to delete their access to the mobile app if they need to change their email address.

Check Card Balance

Tap the wallet icon. If you have multiple cards linked, [...]

By Kristy Davis|2026-03-24T15:02:30+00:00March 24th, 2026|OnRoad How To|Comments Off

Where can I use the OnRoad Card?

Use your OnRoad® Card anywhere MasterCard Signature Debit is accepted [...]

By Kristy Davis|2026-03-19T17:46:03+00:00March 19th, 2026|OnRoad Cardholders/Drivers|Comments Off

Find additional information about a location

Yes. On the Map View screen, tap on a pin [...]

By Kristy Davis|2025-11-25T15:49:25+00:00November 25th, 2025|Fuel Locator FAQ|Comments Off

Find Station with the lowest fuel price

Stations offering the lowest fuel prices are marked with yellow [...]

By Kristy Davis|2025-11-19T18:05:49+00:00November 19th, 2025|Fuel Locator How To|Comments Off

Find locations that meet my needs

At the top of the screen, you'll see five groups [...]

By Kristy Davis|2025-11-19T20:23:05+00:00November 19th, 2025|Fuel Locator How To|Comments Off

Are the fuel prices displayed in the mobile app accurate?

Fuel prices shown in the app are based on data [...]

By Kristy Davis|2025-11-18T18:47:13+00:00November 18th, 2025|Fuel Locator FAQ|Comments Off

Find Locations

Select the magnifying glass icon located in the lower right [...]

By Kristy Davis|2025-11-19T18:01:23+00:00November 18th, 2025|Fuel Locator How To|Comments Off

Get app to show current location

To display your location on the map, you must enable [...]

By Kristy Davis|2025-11-19T20:26:56+00:00November 18th, 2025|Fuel Locator How To|Comments Off

Remove filter criteria to view all locations

For Merchant and Fuel Types, one option must be selected, [...]

By Kristy Davis|2025-11-19T17:59:30+00:00November 18th, 2025|Fuel Locator How To|Comments Off

Delete Online Account

To delete your account in the mobile app and sign [...]

By Kristy Davis|2025-11-17T20:53:49+00:00November 17th, 2025|Comdata App Settings|Comments Off