Cash Wallet is an optional feature of the MasterCard Multi-Card that allows you to load one-time funds to a cardholder’s balance. This feature is handy with travel and purchasing programs to pay travel per diems or reimburse expenses for cardholders.

Click on the icon with two initials in the top right corner of any screen. Click Bank Account(s) Select the card to change the bank account associated with it Enter the Bank Account Number Confirm Bank Account Number Enter the Routing Number Confirm the Routing Number Select what Type of Account it is Check the box for "I certify that I am the owner or an authorized user of this account.” Click Change Bank Account Click Accept Click OK Note: it may take 3 business days to complete the setup of a new bank account

FAQs Archive - Page 2 of 22 - Comdata Resource Center

Q: What is the Comdata OnRoad Card?

[video width="1920" height="1080" mp4="https://resourcecenter.comdata.com/wp-content/uploads/sites/4/2024/03/012023_CMD_OnRoad-Video-Driver-Focus-1.mp4"][/video] The Comdata OnRoad® card is a universally accepted Mastercard® in the U.S. that allows access to company funds and driver payments from a single card. The OnRoad ® Card operates on the MasterCard Signature Debit network, meaning you can use it like a credit card: swipe, sign your name, and continue with your day. Moreover, all MasterCard Signature Debit transactions are free of fees, so there’s no need to worry about losing money on your purchases. Just look for the MasterCard logo at checkout. Also, you can still use OnRoad ® for company-related expenses, such as fuel and maintenance, based on your company’s policies. With OnRoad ® , you have full control over your money and can use your funds as you see fit.

Q: If I get a new card, will I have to complete Self-Service CIP again?

The CIP record is tied to your DRIVEN FOR COMDATA ® app account, not the card. If you receive a new card for any reason (i.e., replacement card or moving jobs), there is no need to pass CIP again. The new card can be added to your existing DRIVEN FOR COMDATA ® account, and the CIP record will be loaded onto the new card. Note: If you delete your DRIVEN FOR COMDATA ® account, you must reapply for CIP.

Q: What happens when the Self-Service CIP is successful?

Once the process is successful, the card will appear in the wallet in the DRIVEN FOR COMDATA ® app, and you can start using the app with full available functionality.

What is Cash Wallet?

Cash Wallet is an optional feature of the MasterCard Multi-Card [...]

By Kristy Davis|2025-05-12T16:54:56+00:00May 12th, 2025|Cash Wallet|Comments Off

How many cards can I add to my Driven for Comdata account?

You can have up to 999 cards.

By Kristy Davis|2025-05-12T13:10:07+00:00May 12th, 2025|Connect Card FAQs, Prop FAQs|Comments Off

What is the Comdata OnRoad Card?

The Comdata OnRoad® card is a universally [...]

By Kristy Davis|2025-05-06T16:00:25+00:00May 6th, 2025|OnRoad Cardholders/Drivers|Comments Off

My card was rejected upon attempting to add it to the wallet. What should I do?

There are several possible reasons listed below: A prevalent reason [...]

By Kristy Davis|2025-01-09T19:23:29+00:00January 9th, 2025|Digital Wallet|Comments Off

Change Bank Account

Click on the icon with two initials in the top [...]

By Kristy Davis|2024-12-13T17:57:32+00:00December 13th, 2024|OnRoad How To|Comments Off

If I get a new card, will I have to complete Self-Service CIP again?

The CIP record is tied to your DRIVEN FOR COMDATA® [...]

By Kristy Davis|2024-12-13T17:55:49+00:00December 13th, 2024|Self CIP Cardholder|Comments Off

What happens when the Self-Service CIP is successful?

Once the process is successful, the card will appear in [...]

By Kristy Davis|2024-12-13T17:54:39+00:00December 13th, 2024|Self CIP Cardholder|Comments Off

How long will it take to find out if Self-Service CIP passed?

Cardholders find out instantaneously in the DRIVEN FOR COMDATA® app [...]

By Kristy Davis|2024-12-13T17:53:37+00:00December 13th, 2024|Self CIP Cardholder, Self-CIP Administrators|Comments Off

Who can I contact for help?

For assistance with your account, please contact our Cardholder Services [...]

By Kristy Davis|2024-12-13T17:44:33+00:00December 13th, 2024|OnRoad FAQs|Comments Off

How do I set up direct deposit?

Provide your bank account number and routing number to your [...]

By Kristy Davis|2024-12-13T17:40:04+00:00December 13th, 2024|OnRoad Cardholders/Drivers|Comments Off