To use a new email, you will need to delete your account and sign up again.

To change your phone number after you have logged in to the app, follow these steps: Navigate to the settings menu and select Change Phone . Enter your new mobile phone number in the designated field. A verification code will be sent via text message to the newly provided phone number.

To change your name, follow these steps: Click on the user's name. Enter the updated first and last names as required. Select Update Name to apply the changes.

The feature will not be available when the app is released, but in the future, cardholders will be able to receive notifications on the app.

This feature needs to be enabled on the account before the cardholder can access it. To use Voice Assist, follow these steps: Tap Voice Assist at the bottom of the screen. To ask a question, press and hold the microphone button.

To change the cards’ nickname, follow these steps. Tap Card Settings located at the bottom of the screen. Select Change Card Nickname , then enter your desired card nickname. Click Update Card Nickname to save your changes. A confirmation message will be displayed at the top of the screen.

FAQs Archive - Page 2 of 23 - Comdata Resource Center

Q: Get app to show current location

To display your location on the map, you must enable Location Services on your device and then give location permission to the Comdata app from your phone's Settings menu. Depending on your phone type, Location Services may be a main menu item under Settings, a sub-menu item under Privacy or Security, or managed independently as a permission under the Apps section. Once you locate the appropriate menu, you can enable Location Services for the Comdata app and then restart it.

Q: Remove filter criteria to view all locations

For Merchant and Fuel Types, one option must be selected, but you can switch between merchant and fuel types. To reset the filters within an individual category (Brands, Amenities, or Maintenance), select the corresponding button to clear the desired filter. To remove all selected filters, choose the Clear Filter option. To reset the filters for brands, amenities, and maintenance, select Reset Filters within the map view.

Q: Delete Online Account

To delete your account in the mobile app and sign up again, follow these steps: In Settings, choose the option to delete a user. On the confirmation page, select the option to send a code. A verification code is sent to the user for entry. Users will need to delete their access to the mobile app if they need to change their email address.

Q: Modify Login Preferences

What login preference would you like to change? To change any of the login preferences, users must toggle the corresponding button: Enable Biometrics login allows users to log in using their face or fingerprint rather than entering a password and verification code. Saving the username lets users bypass entering it on the login screen and only requires them to input their password. Remember this device enables users to enter their password and bypass the multi-factor authentication (MFA) code during the login process.

Get app to show current location

To display your location on the map, you must enable [...]

By Kristy Davis|2025-11-19T20:26:56+00:00November 18th, 2025|Fuel Locator How To|Comments Off

Remove filter criteria to view all locations

For Merchant and Fuel Types, one option must be selected, [...]

By Kristy Davis|2025-11-19T17:59:30+00:00November 18th, 2025|Fuel Locator How To|Comments Off

Delete Online Account

To delete your account in the mobile app and sign [...]

By Kristy Davis|2025-11-17T20:53:49+00:00November 17th, 2025|Comdata App Settings|Comments Off

Change Email Address

To use a new email, you will need to delete [...]

By Kristy Davis|2025-11-17T20:29:20+00:00November 17th, 2025|Comdata App Settings|Comments Off

Change Phone Number

To change your phone number after you have logged in [...]

By Kristy Davis|2025-11-17T19:58:45+00:00November 17th, 2025|Comdata App Settings|Comments Off

Modify Login Preferences

What login preference would you like to change? To change [...]

By Kristy Davis|2025-11-17T18:23:43+00:00November 17th, 2025|Comdata App Settings|Comments Off

Change Name

To change your name, follow these steps: Click on the [...]

By Kristy Davis|2025-11-17T18:08:27+00:00November 17th, 2025|Comdata App Settings|Comments Off

View Notifications

The feature will not be available when the app is [...]

By Kristy Davis|2025-11-17T18:03:13+00:00November 17th, 2025|Comdata App How Tos|Comments Off

Use Voice Assist

This feature needs to be enabled on the account before [...]

By Kristy Davis|2025-11-17T17:43:38+00:00November 17th, 2025|Comdata App How Tos|Comments Off

Change Card Nickname

To change the cards’ nickname, follow these steps. Tap Card Settings located [...]

By Kristy Davis|2025-11-17T17:32:56+00:00November 17th, 2025|Comdata App How Tos|Comments Off