The feature will not be available when the app is released, but in the future, cardholders will be able to receive notifications on the app.

This feature needs to be enabled on the account before the cardholder can access it. To use Voice Assist, follow these steps: Tap Voice Assist at the bottom of the screen. To ask a question, press and hold the microphone button.

To change the cards’ nickname, follow these steps. Tap Card Settings located at the bottom of the screen. Select Change Card Nickname , then enter your desired card nickname. Click Update Card Nickname to save your changes. A confirmation message will be displayed at the top of the screen.

To add your card to your wallet, follow these steps. Tap Already have a Comdata card? on the home screen. On the Add Card screen, enter the 10 digits or the full 16-digit card number. Note that the “camera” feature for automatically populating the card number is not compatible with proprietary cards only embossed with 10-digits. Choose Continue , enter a nickname for the cards, and select Add Card .

To change your password after you have logged in to the app, follow these steps: Navigate to the settings menu and select Change Password . Enter your current password. Input your new password. Confirm your new password by entering it again. Click Change Password to complete the process. Password Requirements: At least 12 characters A lowercase letter An uppercase letter A number A symbol No parts of your username Password can't be the same as your last 8 passwords

To find the Customer Service phone number, follow these steps: Navigate to the settings menu and select Help Center . To call Customer Service, select the phone number. To send an email to Customer Service, select the email address.

FAQs Archive - Page 3 of 23 - Comdata Resource Center

Q: Remove Card from Wallet

To remove the card from the wallet, follow these steps. Tap Card Settings at the bottom of the screen. Select Remove Card and confirm when prompted. A confirmation message will appear at the top of the screen.

Q: Error - Max number of login attempts reached. This account is now locked

You will need to wait 30 minutes and try again. If you do not know your password, use the forgot password link to reset your password.

Q: Error - The email or password is incorrect. Multiple failed attempts will lock your account

You are entering the incorrect email or password. If you need to reset your password, select the forgot password option on the login screen.

View Notifications

The feature will not be available when the app is [...]

By Kristy Davis|2025-11-17T18:03:13+00:00November 17th, 2025|Comdata App How Tos|Comments Off

Use Voice Assist

This feature needs to be enabled on the account before [...]

By Kristy Davis|2025-11-17T17:43:38+00:00November 17th, 2025|Comdata App How Tos|Comments Off

Change Card Nickname

To change the cards’ nickname, follow these steps. Tap Card Settings located [...]

By Kristy Davis|2025-11-17T17:32:56+00:00November 17th, 2025|Comdata App How Tos|Comments Off

Remove Card from Wallet

To remove the card from the wallet, follow these steps. [...]

By Kristy Davis|2025-11-17T17:40:12+00:00November 17th, 2025|Comdata App How Tos|Comments Off

Add Card to Wallet

To add your card to your wallet, follow these steps. [...]

By Kristy Davis|2025-11-17T17:04:52+00:00November 17th, 2025|Comdata App How Tos|Comments Off

Error – Max number of login attempts reached. This account is now locked

You will need to wait 30 minutes and try again. [...]

By Kristy Davis|2025-11-17T16:23:26+00:00November 17th, 2025|Comdata App Troubleshooting|Comments Off

Error – The email or password is incorrect. Multiple failed attempts will lock your account

You are entering the incorrect email or password. If you [...]

By Kristy Davis|2025-11-17T16:23:09+00:00November 17th, 2025|Comdata App Troubleshooting|Comments Off

Change Password

To change your password after you have logged in to [...]

By Kristy Davis|2025-11-17T18:16:44+00:00November 17th, 2025|Comdata App Settings|Comments Off

How to Register/Sign Up

1. Locate Comdata in the Apple or Google app store [...]

By Kristy Davis|2025-11-17T16:14:05+00:00November 17th, 2025|Comdata App Login|Comments Off

View Help Center

To find the Customer Service phone number, follow these steps: [...]

By Kristy Davis|2025-11-17T21:26:05+00:00November 17th, 2025|Comdata App Settings|Comments Off