What happens if I add a card to my cardholder’s mobile phone number?
The cardholder’s mobile number drives the Alerts and Notifications. Therefore, [...]
Why we send Alerts and Notifications?
Protecting our cardholders’ security is a top priority. By protecting [...]
What if I want to unsubscribe from the Alerts and Notifications program?
We strongly encourage you to remain enrolled in the program [...]
Can I use the Alerts and Notifications program if I travel internationally?
Functionality outside of the United States depends on your mobile [...]
Is there a charge to participate in Alerts and Notifications?
Standard data and text rates will apply. However, cardholders only [...]
Who should I contact if I have more questions?
For questions about your enrollment, contact your company’s card Administrator. [...]
How does Alerts and Notifications work?
Your company’s Mastercard Administrator will sign up your company for [...]
Am I still able to use the existing CIP process?
Yes, the existing CIP process is still available to all [...]
What happens if a cardholder fails Self-Service CIP? How many times can they resubmit their CIP information?
The cardholder will be notified if their application was rejected [...]
Does my cardholder have to have a smartphone to Self-Service CIP?
Yes, Self-Service CIP is only available through the DRIVEN FOR [...]