Where can I get my fueling receipt?
You may pick up your fueling receipt at the fuel [...]
The pump is prompting me for my Driver ID. What should I do if I don’t know my Driver ID?
Contact your company administrator for assistance with a Driver ID.
I adjusted my truck’s position and the antenna is still not reading my card. What should I do?
Please report any locations where this situation occurs to the [...]
What do I do if the screen still reads “Welcome to Love’s. Swipe Your Card or Pay Inside” or “Enter Driver ID”?
If this happens, then the antenna is not reading your [...]
How do I fuel using SmartQ tags?
Our RFID antennas have been positioned in lanes to allow [...]
I have to change trucks or replace my windshield. Do I take my SmartQ Unit tag with me?
No, each SmartQ Unit tag is assigned to a specific [...]
Where do I install my SmartQ Trailer tag?
Install your Trailer (reefer) tag on top of the trailer [...]
What do I do if my SmartQ Unit tag gets damaged?
Contact your company administrator for a new tag. The new [...]
Can I get cash using a SmartQ RFID tag?
No, cash may only be obtained by swiping your Comdata [...]
What can be purchased with a SmartQ RFID tag?
Unit tags placed on the trucks' windshield may be used [...]