These are the frequently asked questions for implementing the Comdata OnRoad Program for your company.
Is there a customer support number with the OnRoad Card?
Drivers can always call the toll-free number on the back [...]
Can drivers access detailed transaction information with the OnRoad Card?
Yes, drivers can view their detailed transactions at www.cardholder.comdata.com. This [...]
What information is embossed on the OnRoad card?
This is up to your choosing during account setup. The [...]
Is there a daily limit to ATM withdrawals with the OnRoad Card?
You can set up daily withdrawal limits if you prefer. [...]
Can an OnRoad Card go into the negative balance?
Yes, some transactions may not provide authorization or may post [...]
Will drivers have access to CAT Scales and the Comdata Hotel Network with OnRoad?
Drivers can use the OnRoad Card for CAT Scale weighs, [...]
Can drivers use the OnRoad Card at Comdata fueling locations?
Yes, most Comdata fueling locations support both the Comdata proprietary [...]
Will my drivers need to go through identity verification with the OnRoad Card?
Yes, OnRoad requires drivers to pass an identity verification process. [...]
Is cashback available with the purchases with the OnRoad card?
No, OnRoad is a Mastercard Signature Debit card that works [...]
Is there any educational material with the OnRoad card?
OnRoad Cards are delivered with many educational materials, such as [...]