No, the OnRoad ® Card runs like a credit card and requires no PIN at the point of sale, so cashback is not available. However, you can access cash at an ATM (Cirrus or Allpoint networks only) or any bank teller free of charge. Select Checking for Express Cash Funds. Select Savings for Cash on Card funds.

FAQs Archive - Page 7 of 23 - Comdata Resource Center

Q: What types of purchases can I make?

One of the major advantages of the Comdata OnRoad ® and Comchek cards is that you can make purchases anywhere Mastercard ® and Maestro ® cards are accepted (both in-store and online) in the U.S. Your card works much like the debit card that is connected to your bank account - you can only make purchases that are less than or equal to the available balance on your card. T he available balance on your card is always visible on the home screen of your mobile app .

Q: Download Connect Card Receipt

Log into iConnectData > Payment Center > Fund My Account and then Select Payment History. Your receipt for each transaction will be available to download. <img class="monday-block-12" contenteditable="true" data-monday-block-type="12" data-monday-block-content="{"url":"https://fleetcorllc.monday.com/protected_static/6668973/resources/1627016115/Access%20Download%20Receipt.gif","width":"1920","assetId":1627016115,"alignment":"left","direction":"ltr","aspectRatio":"1920x1080","widthPercentage":"2.1"}" data-monday-block-id="4ad0f0cc-7923-45e5-974b-1299acd1b158" />

Q: Where can I change my Connect Card funding?

Log into iConnectData > Payment Center > Fund My Account. On the Account page, you can toggle to turn Pay as You Go on or off so that you don't need to pre-fund your account each time you make a transaction.

Q: I just received my welcome email. Why does it show my account had a zero balance when I loaded funds during the application process?

You're prompted to enter a payment method and the amount you'd like to fund initially during the Connect Card application process. That said, the initial payment is processed on the back end and not processed until the account is set up. If there are no funds when the payment is processed, the initial payment will fail, resulting in a discrepancy in the welcome email. If the initial amount is processed correctly, you should be able to see that balance when you log in. You can still log in and manually fund the account if that fails.

Q: How many email addresses can be added to one card?

You can have up to 5 emails for users in the Driven for Comdata mobile app.

What types of purchases can I make?

One of the major advantages of the Comdata OnRoad® and [...]

By Kristy Davis|2024-12-13T15:54:38+00:00December 13th, 2024|OnRoad FAQs|Comments Off

Can I get cash back?

No, the OnRoad® Card runs like a credit card and [...]

By Kristy Davis|2024-12-13T15:54:52+00:00December 13th, 2024|OnRoad Cardholders/Drivers|Comments Off

Download Connect Card Receipt

Log into iConnectData > Payment Center > Fund My Account [...]

By Kristy Davis|2024-08-21T17:43:21+00:00August 21st, 2024|Connect Card Admin HowTos|Comments Off

Where can I change my Connect Card funding?

Log into iConnectData > Payment Center > Fund My Account. [...]

By Kristy Davis|2024-08-21T17:25:48+00:00August 21st, 2024|Connect Card Admin FAQs|Comments Off

How do I dispute a transaction?

Please contact Cardholder Services at 1-800-741-3939. Our service team can [...]

By Kristy Davis|2024-08-09T17:01:54+00:00August 9th, 2024|OnRoad FAQs|Comments Off

What do I do if my card is lost/stolen?

Upon discovering that your Comdata Card is missing or damaged, [...]

By Kristy Davis|2024-08-09T17:03:31+00:00August 9th, 2024|OnRoad FAQs|Comments Off

Add/delete a cardholder’s email address in ICD

1. Log into iConnectData and select Manage > Card Maintenance. [...]

By Kristy Davis|2024-05-03T15:29:49+00:00May 3rd, 2024|Connect Card Admin HowTos|Comments Off

Add Debit/Credit Card As Payment Method

1. Log into iConnectData, press Payment Center, and then Fund [...]

By Kristy Davis|2024-04-24T20:48:54+00:00April 16th, 2024|Connect Card Admin HowTos|Comments Off

I just received my welcome email. Why does it show my account had a zero balance when I loaded funds during the application process?

You're prompted to enter a payment method and the amount [...]

By Kristy Davis|2024-04-16T11:49:48+00:00April 16th, 2024|Connect Card Admin FAQs|Comments Off

How many email addresses can be added to one card?

You can have up to 5 emails for users in [...]

By Kristy Davis|2024-04-16T11:47:25+00:00April 16th, 2024|Connect Card Admin FAQs|Comments Off