These are the frequently asked questions for implementing the Comdata OnRoad Program for your company.
Will drivers have access to CAT Scales and the Comdata Hotel Network with OnRoad?
Drivers can use the OnRoad® Card for CAT Scale weighs, [...]
How do drivers check their balance with the OnRoad Card?
There are multiple ways drivers can check their OnRoad Card’s [...]
Is there a customer support number with the OnRoad Card?
Drivers can always call the toll-free number on the back [...]
Can drivers access detailed transaction information with the OnRoad Card?
Yes, drivers can view their detailed transactions at www.cardholder.comdata.com. This [...]
What information is embossed on the OnRoad card?
This is up to your choosing during account setup. The [...]
Is there a daily limit to ATM withdrawals with the OnRoad Card?
You can set up daily withdrawal limits if you prefer. [...]
Can an OnRoad Card go into the negative balance?
Yes, some transactions may not provide authorization or may post [...]
Can drivers use the OnRoad Card at Comdata fueling locations?
Yes, most Comdata fueling locations support both the Comdata proprietary [...]
Will my drivers need to go through identity verification with the OnRoad Card?
Yes, OnRoad requires drivers to pass an identity verification process. [...]
Is cashback available with the purchases with the OnRoad card?
No, OnRoad is a Mastercard Signature Debit card that works [...]