You've received a Comdata fleet card that allows you to make purchases and gives you access to your personal funds (debit card or "ExpressCash" or "eCash"). You'll need to accept the fee schedule to use this card for your personal funds. The steps below will guide you through the consent and activation process. 1. Navigate to www.comdata.com/activate . This link can also be found on the sticker and the activation email. 2. Enter your employee ID and the card number , then click Submit . Note: If the card name is OnRoad-Comchek Mobil , the employee ID is your Driven account username. [video width="1920" height="1080" mp4="https://resourcecenter.comdata.com/wp-content/uploads/sites/4/2024/03/EnterIDandCardNo.mp4"][/video] 3. Review the fee schedule and click Yes for every radio button beside each item. Once all radio buttons are Yes, click Submit . [video width="1920" height="1080" mp4="https://resourcecenter.comdata.com/wp-content/uploads/sites/4/2024/03/Toggle-Yes-Click-Submit.mp4"][/video] Congratulations! You have completed the fee consent process, and your card is now activated. You may click the download button to save a copy of the fee consent page. [video width="1920" height="1080" mp4="https://resourcecenter.comdata.com/wp-content/uploads/sites/4/2024/03/download-and-open.mp4"][/video] Thank you for completing the activation process. We hope you enjoy all the benefits of your new Comdata or OnRoad ® fleet card. Call our 24/7 customer support at 1-866-288-9990 if you have questions.

FAQs Archive - Page 6 of 23 - Comdata Resource Center

Q: What can I buy with the OnRoad Card?

The OnRoad ® Card can be used just like cash, meaning you can purchase anything from office supplies, groceries, hotels, airline tickets, haircuts, and movie streaming services.

Q: Is there a customer support number?

For more information on using your Comdata OnRoad ® Card, call the toll-free 1-800 number on your card.

Q: Will drivers have access to CAT Scales and the Comdata Hotel Network with OnRoad?

Drivers can use the OnRoad ® Card for CAT Scale weighs, but not for Hotel Network transactions at this time. However, drivers can pay for hotel rooms using the Mastercard Signature Debit feature, meaning funds are pulled from the Cardholder Funds, and your Company is not billed.

Q: How will the OnRoad card help me?

There are many benefits to you for using OnRoad ® , such as: Zero transaction fees for MasterCard Signature Debit transactions. No need to carry cash, which is secure and a great option if you don’t have a bank account. Acceptance at millions of MasterCard locations nationwide, so there is no need to worry about transaction declines. Ability to use personal funds as you see fit, such as buying groceries, paying bills, even purchasing big ticket items like airline tickets and travel tours.

Q: How can I check my balance?

There are multiple ways to check your OnRoad ® Card’s balance: Register for an account on Cardholder Web (www.cardholder.comdata.com). Download the DRIVEN FOR COMDATA ® mobile app. Call the 1-800 number on the back of the card (this may incur a fee).

How long will it take to find out if Self-Service CIP passed?

Cardholders find out instantaneously in the DRIVEN FOR COMDATA® app [...]

By Kristy Davis|2024-12-13T17:53:37+00:00December 13th, 2024|Self CIP Cardholder, Self-CIP Administrators|Comments Off

Who can I contact for help?

For assistance with your account, please contact our Cardholder Services [...]

By Kristy Davis|2024-12-13T17:44:33+00:00December 13th, 2024|OnRoad FAQs|Comments Off

How do I set up direct deposit?

Provide your bank account number and routing number to your [...]

By Kristy Davis|2024-12-13T17:40:04+00:00December 13th, 2024|OnRoad Cardholders/Drivers|Comments Off

What can I buy with the OnRoad Card?

The OnRoad® Card can be used just like cash, meaning [...]

By Kristy Davis|2024-12-13T16:09:33+00:00December 13th, 2024|OnRoad Cardholders/Drivers|Comments Off

Is there a customer support number?

For more information on using your Comdata OnRoad® Card, call [...]

By Kristy Davis|2024-12-13T16:07:28+00:00December 13th, 2024|OnRoad Cardholders/Drivers|Comments Off

Will drivers have access to CAT Scales and the Comdata Hotel Network with OnRoad?

Drivers can use the OnRoad® Card for CAT Scale weighs, [...]

By Kristy Davis|2024-12-13T16:03:35+00:00December 13th, 2024|OnRoad Program Administrators|Comments Off

How will the OnRoad card help me?

There are many benefits to you for using OnRoad®, such [...]

By Kristy Davis|2024-12-13T16:02:14+00:00December 13th, 2024|OnRoad Cardholders/Drivers|Comments Off

How can I get an OnRoad card?

Your company's card program administrator will order your OnRoad® card. [...]

By Kristy Davis|2024-12-13T16:00:01+00:00December 13th, 2024|OnRoad Cardholders/Drivers|Comments Off

How can I check my balance?

There are multiple ways to check your OnRoad® Card’s balance: [...]

By Kristy Davis|2024-12-13T17:50:34+00:00December 13th, 2024|OnRoad Cardholders/Drivers|Comments Off

Activate OnRoad Card

You've received a Comdata fleet card that allows you to [...]

By Kristy Davis|2024-12-13T15:56:36+00:00December 13th, 2024|OnRoad How To|Comments Off