Click on the icon with two initials in the top right corner of any screen. Click Bank Account(s) Select the card to change the bank account associated with it Enter the Bank Account Number Confirm Bank Account Number Enter the Routing Number Confirm the Routing Number Select what Type of Account it is Check the box for "I certify that I am the owner or an authorized user of this account.” Click Change Bank Account Click Accept Click OK Note: it may take 3 business days to complete the setup of a new bank account

FAQs Archive - Comdata Resource Center

Q: If I get a new card, will I have to complete Self-Service CIP again?

The CIP record is tied to your DRIVEN FOR COMDATA ® app account, not the card. If you receive a new card for any reason (i.e., replacement card or moving jobs), there is no need to pass CIP again. The new card can be added to your existing DRIVEN FOR COMDATA ® account, and the CIP record will be loaded onto the new card. Note: If you delete your DRIVEN FOR COMDATA ® account, you must reapply for CIP.

Q: What happens when the Self-Service CIP is successful?

Once the process is successful, the card will appear in the wallet in the DRIVEN FOR COMDATA ® app, and you can start using the app with full available functionality.

Q: What can I buy with the OnRoad Card?

The OnRoad ® Card can be used just like cash, meaning you can purchase anything from office supplies, groceries, hotels, airline tickets, haircuts, and movie streaming services.

Q: Where can I use the OnRoad Card?

Use your OnRoad ® Card anywhere MasterCard Signature Debit is accepted, just look for the MasterCard logo at check out. In addition, the OnRoad ® Card is accepted on the Comdata Proprietary network, meaning you can conduct company purchases, such as fuel and maintenance, while still managing your personal funds. Furthermore, when you first receive your card, you must set up a PIN that will allow you to access your funds from any ATM in the Cirrus or Allpoint network.

Q: Is there a customer support number?

For more information on using your Comdata OnRoad ® Card, call the toll-free 1-800 number on your card.

My card was rejected upon attempting to add it to the wallet. What should I do?

There are several possible reasons listed below: A prevalent reason [...]

By Kristy Davis|2025-01-09T19:23:29+00:00January 9th, 2025|Digital Wallet|Comments Off

Change Bank Account

Click on the icon with two initials in the top [...]

By Kristy Davis|2024-12-13T17:57:32+00:00December 13th, 2024|OnRoad How To|Comments Off

If I get a new card, will I have to complete Self-Service CIP again?

The CIP record is tied to your DRIVEN FOR COMDATA® [...]

By Kristy Davis|2024-12-13T17:55:49+00:00December 13th, 2024|Self CIP Cardholder|Comments Off

What happens when the Self-Service CIP is successful?

Once the process is successful, the card will appear in [...]

By Kristy Davis|2024-12-13T17:54:39+00:00December 13th, 2024|Self CIP Cardholder|Comments Off

How long will it take to find out if Self-Service CIP passed?

Cardholders find out instantaneously in the DRIVEN FOR COMDATA® app [...]

By Kristy Davis|2024-12-13T17:53:37+00:00December 13th, 2024|Self CIP Cardholder, Self-CIP Administrators|Comments Off

Who can I contact for help?

For assistance with your account, please contact our Cardholder Services [...]

By Kristy Davis|2024-12-13T17:44:33+00:00December 13th, 2024|OnRoad FAQs|Comments Off

How do I set up direct deposit?

Provide your bank account number and routing number to your [...]

By Kristy Davis|2024-12-13T17:40:04+00:00December 13th, 2024|OnRoad Cardholders/Drivers|Comments Off

What can I buy with the OnRoad Card?

The OnRoad® Card can be used just like cash, meaning [...]

By Kristy Davis|2024-12-13T16:09:33+00:00December 13th, 2024|OnRoad Cardholders/Drivers|Comments Off

Where can I use the OnRoad Card?

Use your OnRoad® Card anywhere MasterCard Signature Debit is accepted, [...]

By Kristy Davis|2024-12-13T16:08:44+00:00December 13th, 2024|OnRoad Cardholders/Drivers|Comments Off

Is there a customer support number?

For more information on using your Comdata OnRoad® Card, call [...]

By Kristy Davis|2024-12-13T16:07:28+00:00December 13th, 2024|OnRoad Cardholders/Drivers|Comments Off