What is Cash Wallet?
Cash Wallet is an optional feature of the Comdata Mastercard that allows you to load one-time funds to a cardholder’s balance. With cash wallet, you can make one-time disbursements, such as travel per diems or expense reimbursements, without requiring your Comdata Mastercard cardholders to carry separate cards. Cash wallet makes it easy and convenient to provide cash to travelers and eliminates time and money required with providing checks to cardholders for expense purposes.
How does it work?
Cash Wallet is your one place for distributing and managing cardholder payments, such as reimbursements and per diems, which saves you and your cardholder time. For example, say one of your cardholders is travelling to a trade show, and needs to use their personal card for some business related expenses. With Cash Wallet, you can reimburse the cardholder instantly for their out-of-pocket expenses. To use Cash Wallet:
- Complete a contract addendum provided to you by a Comdata representative.
- Once approved, you can load funds to a cardholder’s cards using iConnectData, Comdata’s account management website. You can also load funds to multiple cards at once using a batch file process via FTP.
- Use ICD to review your Cash Wallet activity, such as total amount of funds per load, billing information, and cardholder transaction activity.
Contact a Comdata representative to access Cash Wallet and start paying your cardholders today.
Who would use Cash Wallet?
Anyone with cardholders who travel for business expense, such as sales people, marketing associates, and trade show workers.
Why should I use Cash Wallet?
Key benefits include:
- Accessible funds for cardholders through any ATM in the Mastercard Cirrus network.
- Option of automatic direct deposit of funds into the cardholder’s bank account.
- Convenience of loading funds on ICD from anywhere with an internet connection.
- Saved time and money by eliminating the need for reimbursement and per diem payments by check.
Frequently Asked Questions
Cash Wallet is an optional feature of the MasterCard Multi-Card that allows you to load one-time funds to a cardholder’s balance. This feature is handy with travel and purchasing programs to pay travel per diems or reimburse expenses for cardholders.
Comdata assesses a load fee and a transaction fee for this service that apply after the first two transactions on a new Cash Wallet balance. A transaction in this sense includes a U.S. or international ATM withdrawal, balance inquiry, or declined withdrawal attempt. The terms of the load and transaction fees are stipulated in your contract addendum for Cash Wallet.
Comdata’s fees for this service will apply in addition to other applicable transaction fees, including any surcharges imposed by ATM owners.
Comdata assesses a load fee and a transaction fee for this service that apply after the first two transactions on a new Cash Wallet balance. A transaction in this sense includes a U.S. or international ATM withdrawal, balance inquiry, or declined withdrawal attempt. The terms of the load and transaction fees are stipulated in your contract addendum for Cash Wallet.
Comdata’s fees for this service will apply in addition to other applicable transaction fees, including any surcharges imposed by ATM owners.
No, the load amount available is subject to the credit limit for your account.
Only automatic direct deposits can be used with Cash Wallet. Cardholders must request their manager to set up their bank account for automatic direct deposit in iConnectData (https://w6.iconnectdata.com/Login > Manage > eCash > Direct Deposit Information List > Add Employee/Account Record).
Cash Wallet does not permit manual direct deposits via the Cardholder Services phone system.
Cash Wallet withdrawals can be made from all ATMs within the MasterCard Cirrus network.
No, once funds are loaded, the cardholder can withdraw any amount up to the full loaded balance in their Cash Wallet. Withdrawals will be subject to any limits applicable at the specific ATM location.
Yes, a card program administrator can subtract funds from a cardholder’s Cash Wallet. You can do this through iConnectData (ICD) using the standard process for subtracting an eCash load: https://w6.iconnectdata.com/Login > Manage > eCash > Load Money > choose Subtract for the specified amount.
Because Comdata bills Cash Wallet when funds are withdrawn from the card, a subtraction from the unused balance will not appear as a credit on your account.
Cash Wallet is a credit product that cannot be used with prepaid accounts. It does not allow MAESTRO POS debits, manual direct deposits, or Comchek drafts.
Comdata MasterCard customers can contact their sales representative to activate this feature for their account.
No, at this time, Cash Wallet is only available for US-issued cards.
If you have additional questions about Cash Wallet or any other feature of the Comdata MasterCard Multi-Card, contact a Customer Relations Representative. You can also find product information online in the Comdata Resource Center in ICD (https://w6.iconnectdata.com/Login > Help > Resource Center).