What happens if I add a card to my cardholder’s mobile phone number?

The cardholder’s mobile number drives the Alerts and Notifications. Therefore, as long as their mobile phone number is active in our systems, they will receive text messages for any of our cards. Cardholders will not receive a new enrollment email for each new card.

If the mobile phone number is inactive when a new card is added, the cardholder will receive an enrollment message and be placed in Pending status until they reply.