Tap Add or Apply for Card on the app homepage. Add the full 16-digit card number and tap Submit . You will receive a verification email (the email address your company provided) with a verification code to add your card. Enter the verification code into the mobile app along with a card nickname and tap Submit . Once complete, you’ll see your newly added card on the home screen.

Select the card you want to make your favorite on the Wallet screen. Click Card Settings, click the Set As Favorite Card , and then follow the step-by-step instructions for the Set As Favorite Card option. Please Note: The heart in the top right corner of a card on your wallet screen indicates your favorite card. Upon logging in, your favorite card will always be the first card on your Wallet screen.

Select the card you want to make your favorite on the wallet screen, click Card Settings, click Set As Favorite Card , and then follow the step-by-step instructions for the Set As Favorite Card option. Note: The heart in the top right corner of a card on your wallet screen indicates your favorite card. Upon logging in, your favorite card will always be the first card on your Wallet screen, and any future Peer to Peer transfers will be loaded onto this card.

FAQs Archive - Page 10 of 23 - Comdata Resource Center

Q: How do I find my 16-digit card number?

The card number will include the small numbers above the embossed card number on the card's front side. Please get in touch with your fleet administrator for assistance if you do not have the card.

Q: Sign Up for the DRIVEN FOR COMDATA app

Tap Login or Sign Up as a Cardholder , then tap Don’t have an Account – Sign Up . On the next screen, select Individual . On the Create Account screen, enter your First and Last Name, Phone Number, Preferred Username, Password, and Email Address (This address must match the email address of the invitation the administrator identified.) Read and check the End User License Agreement and Privacy Policy box. You’ll return to the login screen and log in to set up Multi-Factor Authentication.

Q: How do I know when a new version of the mobile application is available?

You’ll see a message on the Welcome Screen when a new app version is available for download. If the latest version is a minor upgrade, you can decide when and if you want to update your app. Occasionally, we may need to add new security enhancements. When the new version includes security updates, you must update your mobile app to protect your privacy.

Q: Why are the fuel prices missing for some locations?

Sometimes, we do not receive fuel prices from a location, or the prices we do receive are more than 24 hours old. When either event occurs, we will not display fuel prices for that location in the mobile app.

How do I find my 16-digit card number?

The card number will include the small numbers above the [...]

By Kristy Davis|2024-03-15T16:40:48+00:00March 7th, 2024|Connect Card FAQs, Prop FAQs|Comments Off

Why did I receive an e-mail from Driven for Comdata?

Your Fleet Administrator has approved you to add your Comdata [...]

By Kristy Davis|2024-03-15T16:41:08+00:00March 7th, 2024|Connect Card FAQs, Prop FAQs|Comments Off

Add a Connect Card

Tap Add or Apply for Card on the app homepage. [...]

By Kristy Davis|2024-03-07T12:55:19+00:00March 7th, 2024|Connect Card How Tos|Comments Off

Sign Up for the DRIVEN FOR COMDATA app

Tap Login or Sign Up as a Cardholder, then tap [...]

By Kristy Davis|2024-03-07T12:39:04+00:00March 7th, 2024|Connect Card How Tos, Prop HowTo|Comments Off

What is Compliance Review?

Businesses requiring multiple entities on their CIP application may need [...]

By Kristy Davis|2024-03-06T19:38:57+00:00March 6th, 2024|Self CIP Cardholder|Comments Off

Set Favorite Card

Select the card you want to make your favorite on [...]

By Kristy Davis|2024-03-07T15:23:07+00:00March 5th, 2024|App How To|Comments Off

Change Favorite Card

Select the card you want to make your favorite on [...]

By Kristy Davis|2024-03-11T21:01:32+00:00March 5th, 2024|OnRoad How To|Comments Off

What should I do if my card doesn’t work at a location?

Please ensure you enter the correct information when prompted by [...]

By Kristy Davis|2025-11-18T19:35:45+00:00February 20th, 2024|Fuel Locator FAQ|Comments Off

How do I know when a new version of the mobile application is available?

You’ll see a message on the Welcome Screen when a [...]

By Kristy Davis|2025-11-18T18:50:51+00:00February 20th, 2024|Fuel Locator FAQ|Comments Off

Why are the fuel prices missing for some locations?

Sometimes, we do not receive fuel prices from a location, [...]

By Kristy Davis|2025-11-18T18:48:26+00:00February 20th, 2024|Fuel Locator FAQ|Comments Off