There are two ways to reset or change your password, depending on whether or not you are logged into your online portal.
Not Logged In
If you have forgotten your password and cannot log in, click here or click the Forgot Password? link from the login page. You’ll be prompted to enter your username and click Continue.
The password reset email will come from email@example.com.
If you are able to log in but want to change your password, you can click here or go to My Settings page of your online dashboard.
Note: If you are locked out of your account, or your account is locked, please contact customer support.