Adding a paid option for overnight shipping allows Comdata to continue offering this service. In addition, this policy change will support adding expedited shipping to iConnectData’s (ICD) Mastercard card order options.
The policy described here applies to only physical Mastercard card orders.
Expedited shipping includes our overnight delivery options: UPS Next Day Air or FedEx Priority Overnight. The same expedited fees apply to both options.
The following fees will be applied to all overnight Mastercard card orders that are shipped
to the same address:
- 1-5 cards* = $10
- 6-10 cards* = $15
- 11+ cards* = $15 + $1 for each additional card
* Local sales tax may apply. Applies to orders that are shipped to the same address
Fees are applied to the number of cards going to the same address. This means each card shipped to a different address is billed separately, as are orders sent to the same address but shipped on different days. For further explanation, see the scenarios in the table on the last page of this document.
The new expedited shipping policy is effective as of Monday, August 1, 2016.
Fees are assessed based on the total number of cards that are shipped to the same address. Please note that additional charges will apply on card orders that are shipped to different locations. You can view your expedited fees in two ways:
- Using a new Expedited Fees Management report, which has been added to the Consolidated Invoice report options
- As a total on the Miscellaneous Management report, also on the Consolidated Invoice
report
In a forthcoming ICD release, you will have the option to select an expedited shipping method (UPS Next Day Air or FedEx Priority Overnight) when ordering or replacing a Mastercard. Upon selecting an expedited option, you will be asked to confirm acceptance of the fees before the system processes your order. In addition, any next day order must be placed by 10:45 AM Central Time for the order to meet next business day delivery. Note that you cannot place expedited orders for P.O. box addresses.
Also, note that a Comdata Customer Relations representative must grant your ICD account access to the expedited shipping options. You can choose who you wish to have access to ordering expedited delivery options.
Expedited Shipping Billing Scenarios
| Number of Packages Shipped | When Ordered | Total Cost | |
|---|---|---|---|
| Company A Orders | |||
| One card at 9 AM A second card at 10 AM A third card at 10:30 AM Three more cards at 10:45 AMTotal = 6 cards All to the same address |
1 | Same day | $15 + tax |
| Company B Orders | |||
| One card at 8 AM A second card at 10 AM A third card at 2 PMTotal = 3 cards All to different addresses |
3 | Same day | $10 for first card $10 for second card $10 for third cardTotal = $30 + tax |
| Company C Orders | |||
| One card at 10:30 AM today A second card at 1 PM tomorrowTotal = 2 cards All to the same address |
2 | 2 separate days | $10 for first card $10 for second cardTotal = $20 + tax |