You can reset your card’s 4-digit PIN within the mobile app or by contacting our Cardholder Services team.
To reset your card’s PIN within the mobile app, go to the Wallet screen and click on Card Settings. Several menu options for the selected card will appear. Click on the Set New PIN option, then follow the step-by-step instructions.
To reset your PIN through our Cardholder Services team, call 1-855-737-6849. Once this first call has occurred, you must then call one of the numbers below and follow the prompts to complete the reset process:
- For Comdata OnRoad cardholders, call 1-866-288-9990 and follow the voice prompts.
- For Comchek cardholders, call 1-800-741-6060 and follow the voice prompts.
- For instructions in Spanish, call 1-800-226-3914 and follow the voice prompts.