You can reset your card’s 4-digit PIN within the mobile app or by contacting our Cardholder Services team.   

To reset your card’s PIN within the mobile app, go to the Home screen and click on the three dots in the upper right corner of the card. Several menu options for the selected card will appear.  Click on the “Change PIN” option, then follow the step-by-step instructions. 

To reset your PIN by through our Cardholder Services team, call 1-855-737-6849.  Once this first call has occurred, you must then call one of the numbers below and follow the prompts to complete the reset process: 

  • For Comdata OnRoad cardholders, call 1-866-288-9990 and follow the voice prompts. 
  • For Comchek cardholders, call 1-800-741-6060 and follow the voice prompts. 
  • For instructions in Spanish, call 1-800-226-3914 and follow the voice prompts.